96bd9 Privacy Policy
Your personal information is completely safe with us. This policy explains in detail how 96bd9 collects, stores, and protects your information.
Introduction and Scope
96bd9 ("we", "us", "platform") treats your privacy as a top priority. This privacy policy applies to users in Bangladesh and explains what information we collect about you when you use 96bd9's website and services, how we use that information, and how we keep it secure.
By registering on our platform or using our services, you are considered to have acknowledged and agreed to the terms of this privacy policy. If you disagree with any part of this policy, please stop using our services and contact us.
This policy may be revised from time to time. If any changes are made, we will post a notice on the website and update the "Last Updated" date. We recommend checking this page regularly.
1. Information We Collect
96bd9 collects only the information necessary to provide our services. The various categories of information we collect are described in detail below.
Personal Identity Information
At the time of registration, we collect the following information from you:
- Full name (in Bengali or English)
- Date of birth (for age verification, minimum 21 years)
- Email address
- Mobile number (for bKash / Nagad / Rocket verification)
- Password (stored in encrypted form)
Financial and Transaction Information
To process secure transactions and prevent fraud, we collect:
- bKash, Nagad, or Rocket account number
- Deposit and withdrawal amounts and dates
- Transaction reference numbers
- Balance and bonus history
Technical and Device Information
Information collected automatically to improve the quality of our services:
- IP address and approximate location
- Browser type and version
- Operating system
- Device identification (Device ID)
- Login times and activity logs
Gaming Activity Information
To ensure a safe and fair gaming experience, we record:
- Game history and results
- Bet amounts and times
- Bonus usage history
- Session duration and activity
Cookies and Similar Technologies
The 96bd9 website uses cookies and similar tracking technologies. Cookies are small text files stored in your browser. They are used to maintain your login session, remember your preferences, and improve platform functionality. You can disable cookies in your browser settings at any time, though this may limit some services.
2. How We Use Your Information
Collected information is used only for specific and legitimate purposes. 96bd9 never sells your information to third parties without authorization.
2.1 Service Delivery and Operations
We use your information to create and manage your account, process transactions, provide bonuses and rewards, and offer customer support. Your information is also used to enforce limits such as the minimum deposit of ৳300 and the minimum withdrawal of ৳500.
2.2 Security and Fraud Prevention
We use your information to keep your account secure and to detect and prevent any unauthorized access or fraudulent activity. If suspicious activity is detected, we will alert you immediately.
2.3 Age Verification and Responsible Gaming
Our platform is operated for users aged 21 and above only. Your date of birth is used for this age verification and to manage responsible gaming limits.
2.4 Communications and Notifications
We use your email address to send important account notifications, transaction confirmations, and promotional information where applicable. You can unsubscribe from marketing messages at any time.
2.5 Analytics and Improvement
We analyze aggregate and anonymized data to continuously improve the quality of 96bd9's services. No information that identifies a specific individual is used in this analysis.
3. Information Sharing Policy
96bd9 never sells your personal information to third parties. However, in the limited circumstances described below, certain information may be shared with specific parties.
3.1 Service Provider Partners
We work with trusted third parties for payment processing (bKash, Nagad, Rocket) and technical services. These organizations receive only the information necessary to provide specific services and operate under agreements consistent with our privacy policy.
3.2 Game Providers
Our platform includes various game providers such as Pragmatic Play, Evolution Gaming, JILI, PG Soft, Spribe, NetEnt, Microgaming, and Ezugi. A limited amount of gaming data may be shared with these providers to ensure fair gaming and manage game-related transactions.
3.3 Legal Obligations
We may be required to provide necessary information in response to orders from competent courts, legal proceedings, or lawful requests from law enforcement agencies. In such cases, we will make every effort to notify you in advance.
3.4 Business Transfers
In the event of a merger, acquisition, or asset transfer involving 96bd9, your information may be transferred to the relevant party. However, the receiving party will be bound to comply with this privacy policy.
4. Data Security Measures
96bd9 uses industry-best technology to protect your information. Our security practices are described in detail below.
SSL Encryption
256-bit SSL/TLS encryption is used across our entire platform. All communication between your browser and our servers is encrypted.
Encrypted Storage
Passwords and sensitive information are never stored in plain text. We use industry-standard hashing algorithms.
Monitoring Systems
Our systems are continuously monitored to detect suspicious activity. If unusual logins or transactions are identified, the account is secured.
Restricted Access
Only authorized staff can access your information for specific purposes. All access is logged and audited.
Despite our efforts to protect your information, no internet-based system can guarantee complete security. We therefore ask you to stay vigilant: use a strong password, do not share your password with others, and contact us promptly if you notice any unauthorized activity.
5. Data Retention Period
96bd9 does not retain your information beyond what is necessary. The retention policy for different types of information is described below.
5.1 Account Information
All account information is retained while your account is active. After account closure, certain information may be kept for a defined period to meet legal requirements.
5.2 Transaction and Financial Records
Transaction records are retained for an extended period for financial compliance and fraud prevention. This period depends on applicable legal obligations.
5.3 Gaming Logs
Gaming activity logs and results are kept for a defined period to resolve disputes and ensure fair play.
5.4 Data Deletion Requests
In certain circumstances you may request that your information be deleted. However, this request may not be fully fulfilled where legal obligations, ongoing disputes, or incomplete transactions are involved.
6. Your Rights
As a member of 96bd9, you have certain important rights regarding your own information.
Right to Access
You may request a copy of the information we hold about you at any time. We will fulfill this request within a reasonable timeframe.
Right to Correction
If any information in your account is incorrect or incomplete, you may request that it be corrected. Accurate information is essential for safe service.
Right to Restrict Processing
In certain circumstances you may request that processing of your information be restricted. However, this may affect some services.
Right to Opt Out of Marketing
You may unsubscribe from promotional emails and notifications at any time. However, essential service-related notifications will continue to be sent.
To exercise any of the above rights, please contact us. We will process your request as quickly as possible and provide the fullest cooperation within legal requirements.
7. Protection of Minors
96bd9 is a platform operated for users aged 21 and above only. We do not collect or process information from minors under any circumstances.
An age verification process is followed at the time of registration. If we learn that a minor has opened an account, we will immediately close that account and delete all associated information.
If you believe a minor is using our platform, please notify our support team immediately.
8. Third-Party Policies
96bd9's platform may include services from game providers and technology partners. Their own privacy policies are outside our control. We recommend that you read the privacy policy of the relevant provider.
When conducting transactions through bKash, Nagad, and Rocket, those organizations' own data policies apply. 96bd9 is not responsible for their data processing.
9. Policy Changes
96bd9 reserves the right to revise this privacy policy at any time. If significant changes are made, we will notify you in the following ways:
- A clear notice will be displayed on the website's main page
- A notification will be sent to your registered email (where applicable)
- The "Last Updated" date at the top of this page will be changed
If you continue to use the platform after any changes, you will be considered to have agreed to the revised policy. We therefore encourage you to visit this page regularly for important updates.
10. Contact Us
If you have any questions, comments, or concerns about this privacy policy, please contact us. Our support team is available in Bengali 24 hours a day, 7 days a week.
96bd9 Support Team
For any privacy-related requests or complaints, contact us through the following:
Bengali support is available 24/7. Use live chat for the fastest response.
[email protected]
Send requests to view, correct, or delete your information by email. Write "Privacy Request" in the subject line.
This policy is written in Bengali and applies to users in Bangladesh. In the event of any conflict, the Bengali language version shall be considered effective.