96bd9 Terms and Conditions

1.1 Acceptance of Agreement

By registering on the 96bd9 platform or using any of its services, you are considered to have fully read, understood and agreed to these terms and conditions, the privacy policy and the responsible gaming policy. If you do not agree with any part of these terms, please refrain from using 96bd9's services.

1.2 Service Provider

96bd9 is an online casino and sports betting platform operated for users in Bangladesh. The platform uses SSL encryption technology to ensure a secure and reliable service. All communication with 96bd9 can be conducted in Bengali.

1.3 Age Restriction

96bd9's services are available only to individuals aged 21 years or older. You will be required to verify your age at the time of registration. Accounts belonging to minors will be closed immediately and all deposited funds will be returned.

2.1 Registration Requirements

To open an account on 96bd9, you must meet the following conditions:

• You must be at least 21 years of age.
• All information provided at the time of registration must be accurate and truthful.
• Each individual may open only one account.
• An active mobile number is required to register an account.
• Opening multiple accounts from the same device or IP address is prohibited.

2.2 Identity Verification (KYC)

96bd9 reserves the right to verify a user's identity at any time. Documents such as a national identity card, passport or birth registration certificate may be requested. Withdrawals may be on hold until identity verification is completed.

2.3 Account Security

It is entirely your responsibility to keep your account password and login details secure. Sharing your account with third parties is prohibited. In the event of an unauthorised login, notify the 96bd9 support team immediately.

2.4 Account Closure

96bd9 reserves the right to close an account without prior notice in the following cases:

• Evidence of operating multiple accounts is found.
• Fraudulent activity or attempts to exploit system errors are detected.
• Registration was completed using false information.
• Money laundering or suspicious financial activity is identified.
• Any other violation of these terms and conditions occurs.

3.1 Deposit Limits and Methods

The minimum deposit amount on 96bd9 is ৳300. The following payment methods are currently accepted:

• bKash — Instant credit
• Nagad — Instant credit
• Rocket — Instant credit

Deposits must be made only from your own payment account. Payment accounts registered in a third party's name may not be used.

3.2 Withdrawal Rules

The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 15 minutes to 2 hours. To make a withdrawal:

• Identity verification on the account must be completed.
• Withdrawn funds will be returned to the same payment account from which the deposit was made.
• Wagering requirements must be met before withdrawing funds obtained from bonuses.
• 96bd9 may request additional verification documents if needed.

3.3 Transaction Cancellation and Rejection

96bd9 reserves the right to suspend or cancel any transaction in cases of suspicious financial activity, provision of incorrect information or violation of these terms and conditions. In such situations, the user will be asked to contact us via 24/7 live chat or by email at [email protected].

4.1 Welcome Bonus

New members will receive a 150% bonus on their first deposit, up to a maximum of ৳5,000. To claim this bonus, the following conditions must be met:

• The total amount of the bonus and the deposit must be wagered 15 times.
• The wagering requirement must be completed within the specified time period after the bonus is received.
• Each member may receive the welcome bonus only once.
• Bonus funds cannot be withdrawn directly — they become withdrawable only after the wagering requirement has been completed.

4.2 VIP Cashback Program

96bd9's VIP program has five tiers, with weekly cashback offered at each tier:

• Bronze: Up to 0.2% weekly cashback
• Silver: Up to 0.4% weekly cashback
• Gold: Up to 0.6% weekly cashback
• Platinum: Up to 0.8% weekly cashback
• Diamond: Up to 1.0% weekly cashback

Advancement to a VIP tier is determined based on a member's activity and contribution. Cashback is credited to the account at a set time each week.

4.3 Bonus Abuse

96bd9 remains vigilant against misuse of the bonus system. The following activities may result in bonus cancellation:

• Claiming bonuses from multiple accounts.
• Attempting to claim bonuses from the same IP address or device.
• Following unusual betting patterns to circumvent bonus wagering requirements.
• Attempting to take advantage of bonuses in a coordinated or organised manner.

5.1 Ensuring Fair Play

96bd9 is committed to ensuring fairness in all games. All games operated on the platform are developed and tested by recognised game providers such as Pragmatic Play, PG Soft, JILI, Spribe, Evolution Gaming and others. These providers use Random Number Generator (RNG) technology in their games, which ensures the impartiality of outcomes.

5.2 Technical Issues and Game Cancellation

If a technical error occurs during a game, 96bd9 reserves the right to cancel that round. In such cases, any funds deducted as a bet will be returned to the user's account. 96bd9 reserves the right to recover any incorrect winnings paid out due to a system error.

5.3 Fraud and Cheating Prevention

96bd9 reserves the right to take strict action against any fraudulent activity, cheating, hacking or attempts to exploit system vulnerabilities. Accounts involved in such activities will be closed immediately and the relevant authorities may be notified.

5.4 Data Protection

96bd9 uses the latest SSL encryption technology to keep users' personal and financial information secure. To learn more about how your information is collected, stored and used, please read our Privacy Policy.

6.1 Setting Limits

96bd9 believes in responsible gaming. Users can set daily, weekly or monthly deposit limits from their account. Once a limit is set, it takes effect immediately; if increased, a specified waiting period will apply.

6.2 Self-Exclusion Feature

If a user wishes to temporarily or permanently exclude themselves from the platform, they can apply for Self-Exclusion by contacting us via 24/7 live chat or by email at [email protected]. More details about this feature can be found on our Responsible Gaming page.

6.3 Support and Advice

Gaming addiction is a serious issue. If you feel that gaming is harming you or your family, please contact the 96bd9 support team. We are able to provide you with appropriate support and advice. Remember, gambling is for entertainment — not as a source of income.

7.1 How to Submit a Complaint

If you have any issue or complaint, first contact 96bd9's 24/7 live chat support. Share a description of the issue, the relevant date and time, and any evidence including screenshots. If the issue is not resolved via live chat, send a detailed email to [email protected].

7.2 Resolution Timeframe

96bd9 strives to resolve all complaints as quickly as possible. General complaints are resolved immediately via live chat, while complex matters are handled within a few business days. If an investigation is required, 96bd9 will keep the user updated.

7.3 Final Decision

The decision of 96bd9's management team on any matter will be considered final, unless applicable law determines otherwise. 96bd9 is committed to ensuring impartiality and fairness in its decisions.

8.1 Risk Acknowledgement

Online gaming and betting carry financial risk. Before playing games or placing bets on 96bd9, you must be aware of this risk and invest only funds whose loss would not have a significant impact on your livelihood.

8.2 Service Disruption

96bd9 strives to provide uninterrupted service. However, the service may be temporarily unavailable due to maintenance, technical issues, internet disruptions or other unforeseen reasons. 96bd9 is not liable for any loss caused by such disruptions.

8.3 Third-Party Game Providers

96bd9's platform includes games from third-party game providers. The functionality of these games depends on the respective provider's own servers and software. 96bd9 is not directly liable for any errors by a third-party game provider, but please always contact us if you experience such issues.

9.1 Right to Make Changes

96bd9 reserves the right to change, amend or update these terms and conditions at any time. A notice will be posted on the platform for major changes.

9.2 Acceptance of Changes

Continuing to use the platform after the terms and conditions have been updated means you have automatically accepted the new terms. It is therefore recommended that you review this page before each login.

9.3 Language and Interpretation

These terms and conditions are written in Bengali and the Bengali version is the final and legally binding one. In the event of any ambiguity in interpretation, 96bd9's interpretation will be considered final.

10.1 Contacting the Support Team

If you have any questions or need clarification about these terms and conditions, please contact us:

• Live Chat: 24 hours a day, 7 days a week — support available in Bengali.
• Email: [email protected]

The 96bd9 support team is always ready to assist you. Do not hesitate to reach out whenever you have an issue.

10.2 Related Policies

In addition to these terms and conditions, the following policies also apply. Visit the relevant page for full details:

• Privacy Policy — How your personal information is managed.
• Responsible Gaming — Healthy gaming habits and support information.
• FAQ — Answers to common questions.